Helping organizations stabilize, staff, and thrive.

I’m a systems-thinker, people-strategist, and interim operations specialist who thrives in the messy middle: defining roles, fixing inefficiencies, developing talent, and setting things up for long-term success.

Where I make a difference

Overwhelmed
Operations

Overextended clinics or community organizations trying to stabilize staff and systems.

Leadership
Transitions

Leaders stepping into new roles without a clear roadmap.

Growing
Pains

Teams in the messy middle—restructuring, hiring, onboarding, or rethinking how things get done.

Purpose
Drift

People-first workplaces where heart is strong but operations are shaky.

Role
Chaos

Scrappy teams wearing too many hats, looking to clarify roles and reduce churn.

Services we offer

From interim leadership and role rescue to hiring support, team training, and operational structure - I step in to bring clarity, calm, and systems that stick.

Whether you're navigating a big transition, onboarding a new hire, or rethinking how your team works, I bring practical tools, people-first strategies, and momentum to move things forward.

Popular Partnership Packages

Explore our structured service packages, designed for small teams, clinics, and nonprofits navigating change, hiring, or growth. Each package includes hands-on support, tailored deliverables, and transparent pricing.

30-Day Role Rescue

For clinics, nonprofits, and small teams who just lost a key staff member.

Build & Hire

For teams ready to grow but unsure what or who to hire.

90-Day Interim Anchor

For organizations going through a leadership gap or major team disruption.

Train & Transform Series

For teams building trauma-informed, values-aligned culture.

Trusted by These Organizations

Case studies from some of my great clients

  • From Scrappy to Strategic — Bringing Calm to the Chaos

    A small healthcare team was growing fast, but without clear roles, communication norms, or operational structure. I came in as a partner to assess where things were falling through the cracks. With curiosity, calm, and a systems-thinking lens, I helped the team slow down, reflect, and rebuild from the inside out.

  • Reopening a Community Hub After COVID

    The Redmond Senior Center had been closed since the start of the COVID-19 pandemic. What started as logistical support quickly expanded into a full-scope reset of how the Center operated.

  • 30-Day Role Rescue — Front Desk Edition

    Rode Physical Therapy had to make the difficult decision to part ways with a long-time front desk staff member. The team was left scrambling with appointments, billing, and daily flow all of which relied on that role, and there was no backup plan in place.

See all case studies

Meet Jill Bower, Founder

I’m Jill Bower, a People Systems Strategist and the founder of Bower Operational Management—a consultancy that helps small businesses, clinics, and nonprofits stabilize, staff, and thrive during times of transition.

I specialize in interim leadership, role design, and trauma-informed team development. Whether you're replacing a key staff member, hiring for a brand-new position, or struggling with operational gaps, I bring clarity, strategy, and structure to move your mission forward.